Contact information

Contact us

A question about an order, a product, a return or a gift idea? Our team replies by e-mail, Monday to Saturday, usually within 24 business hours.

Contact details

  • E-mail (preferred contact method): info@playland.be
  • Phone: +32 489 16 00 56
  • Contact form: available on the Contact page of the store

Our store

  • Playland — a brand operated by SRL TECH-SERVICE
  • Registered office: Rue du Révérend Père Pire 7, 1080 Molenbeek-Saint-Jean, Belgium
  • Return address for parcels: Rue Vanderstraeten 40, 1080 Molenbeek-Saint-Jean, Belgium
  • Company number (BCE): 0837.453.161
  • VAT number: BE0837453161

Complaints

Any complaint should first be addressed to us by e-mail at info@playland.be. We undertake to reply quickly and to seek an amicable solution.

Failing an amicable agreement, you may contact the Belgian Consumer Mediation Service free of charge: mediationconsommateur.be.